Terms

1. About these terms

Regular is provided by [LEGAL NAME], NIF [NIF], [ADDRESS], Spain. Sections 2–3 apply to guests, sections 4–8 to businesses, and the rest to everyone.

2. Guests: your account and code

Your member code is personal. Don’t share it or let others collect stamps with it. One account per person.

3. Guests: stamps and rewards

• Stamps and rewards have no cash value and can’t be sold or transferred
• Each venue sets its own rewards and rules and is responsible for honouring them
• Stamps and rewards expire as shown on each card
• We may remove stamps or rewards obtained by fraud

4. Businesses: your account

You are responsible for your staff’s use of Regular and for keeping PINs private. Keep your venue information accurate. While your program is active you must honour rewards shown to your guests, and if you end a program, give guests at least [30] days to redeem rewards already unlocked.

5. Businesses: plans, trials and payment

• Prices are on the pricing page and exclude VAT, which is added where it applies
• Businesses that sign up before 1 January 2027 get a 3-month free trial and keep the same price until 1 January 2029; later sign-ups get a 1-month trial and add a card at sign-up, which is charged when the trial ends unless they cancel before
• Subscriptions renew automatically each month or year until cancelled
• Neighbourhood is charged per location
• Monthly included push credits expire at the end of each month; purchased credit packs don’t expire and aren’t refundable

6. Businesses: cancelling

You can cancel or switch plans at any time. Cancellation takes effect at the end of the current billing period. Partial periods aren’t refunded, except where the law requires it.

7. Businesses: campaigns and fair use

Only send offers to guests through Regular’s tools. Don’t send misleading offers, unlawful content or spam, and follow the consumer rules that apply to promotions where you operate.

8. Businesses: guest data

Guests own their data. For information you add about guests and staff, our Data Processing Agreement applies and forms part of these terms.

9. Availability and changes

We work to keep Regular available but can’t promise it will never be interrupted. We may change features; if a change materially affects your plan, we’ll tell you in advance.

10. Liability

To the extent the law allows, our total liability to a business is limited to the fees it paid in the 12 months before the claim. Nothing in these terms limits liability that can’t be limited by law, or your rights as a consumer.

11. Suspension

We may suspend accounts used for fraud, abuse or to break these terms, and will tell you why unless the law prevents it.

12. Law and disputes

These terms are governed by Spanish law. Disputes with businesses go to the courts of [CITY]. Consumers can also go to the courts where they live.